Dimiter Ivanov, Dr. Sc. ETH Zürich, is a performance measurement expert. He knows how to help organizations, especially governmental and not-for-profit, to

• formulate properly their strategic objectives
• draw their business model (strategy) on one piece of paper
• measure the strategy execution using Key Performance Indicators (KPIs) or Balanced Scorecards
• become a triple-loop learning organization and secure their long-term success